Professional support from industry experts
We speak graphics, fluently! Between us, we have decades of experience running sign, print, and apparel shops - just like yours!
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Valuable resources
to help you succeed
The Help Center is our searchable database of informative tutorials, guides, videos and articles to help guide you through best practices of using shopVOX features.
It is a collection of documentation that answers the majority of your shopVOX questions. Simply type in your keyword in the search bar, like "how to create a quote", and voilà! A list of search results will appear that match your keyword.
Let us show you how shopVOX is handling your daily work tasks. Fast and clever guided on-screen tutorials will walk you through some of the main features.
shopVOX University is our self-guided video training platform. The University is comprised of courses that cover lots of helpful information that will guide you through things like setting up your account, adding users, how to customize your product pricing, and the benefits of using the job board.
It also provides best practices for running your sign and apparel shop with video collections that take you through the life of an order in shopVOX, showing you all of the processes so you know exactly what to do in your own account.
Over the years, our team has hosted a number of live webinars with customers just like you. The webinar series is a great way for you to get a deep dive into specific shopVOX features. For instance, if you wanted to know all of the ins-and-outs of online proofing or connecting shopVOX to your QuickBooks account, or maybe you want to master pricing in shopVOX - the webinars are a great way to learn. And it's free!
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What our customers
are saying about us
We've had great success with shopVOX. One of the biggest selling points for us is syncing seamlessly with Quickbooks. Our accountants love it! We love that it's cloud-based, which is a huge benefit last year when people worked from home. It's simple and quicker for our team to turn around quotes.
We do it all - large format printing, engraving, embroidery, screen printing, promotional, fulfillment. shopVOX covers all of the different industries we service. The job board and online proofing are the two features that have improved how we process orders. It centralizes the information so our team is always informed.
I live in the job board because I am in operations and it works very well for us. But pound for pound, dollar for dollar, the most robust and best functioning section of the software is the POS side with job costing, product build and materials. I do very much enjoy figuring out how to create pricing algorithms and all that to build the products that we sell. It works very well and is intuitive.
We depend on shopVOX PRO completely. It has really changed our whole way of doing business, and it has enabled us to grow. We could not have tripled our size without it!
We are the largest sign makers in Perth, Western Australia and it was difficult to find a platform that suits all of our needs. The custom product templates in shopVOX have helped us provide consistent pricing for our clients. And the digital job board helps us share information across the whole team.
shopVOX allows us to quote quicker with custom products. We use the Business Intelligence and Sales Goals Dashboards to help us track metrics - now all of that data is at the click of a button! And, the Customer Portal makes it easy for repeat customers to place orders online.
We use shopVOX PRO to the fullest extent. I run between 120 and 150 jobs on my job board constantly, so we rely on the custom workflows, which is fantastic and is superior to any other software company. shopVOX has streamlined everything and has completely simplified our lives!
We moved to shopVOX as a global team to ensure better end-to-end management of the sales process. The versatility of having the sales leads and orders in one platform and facilitating tracking and managing projects has been vital in helping our efficiency. It allows us greater visibility in measuring the business development team's performance, and the navigation is very intuitive.